Step 1: Gather Required Information
Before searching, collect as much of the following as possible:
Most Reliable: A-Number
The A-Number (Alien Registration Number) is a 9-digit number starting with "A" that ICE uses to identify individuals.
Where to find it:
- [ ] Employment Authorization Document (EAD/work permit)
- [ ] Green card (front, under photo)
- [ ] I-797 approval notices
- [ ] Previous immigration court documents
- [ ] Old visa stamps
- [ ] Any letter from USCIS or immigration court
Alternative: Biographical Information
If you don't have the A-Number, you'll need:
- [ ] Full legal name (exactly as it appears on documents)
- [ ] Date of birth
- [ ] Country of birth
Important: Names must match EXACTLY how they were entered by the arresting officer. Try variations if the first search fails.
Step 2: Search the ICE Locator
Online Search
ICE Online Detainee Locator System (ODLS)
- Website: locator.ice.gov
- Available: 24/7
How to search:
- Go to locator.ice.gov
- Choose search method:
- A-Number search (recommended): Enter 9-digit number + country of birth
- Name search: Enter first name, last name, country of birth, and optionally date of birth
- Click "Search"
- Review results
Phone Search
ICE ERO (Enforcement and Removal Operations)
- Phone: 1-888-351-4024
- Hours: Monday-Friday, 8am-8pm EST
What to have ready:
- A-Number or full name and date of birth
- Your relationship to the person
- Your contact information
Step 3: Understanding Search Results
If Found
The locator will show:
- Current facility name and location
- Facility contact information
- Detainee's A-Number
What to do next:
- Write down the facility information
- Call the facility to confirm and ask about:
- Visitation hours and rules
- How to add money to their account
- How to receive calls
- Attorney access procedures
If Not Found
The locator shows "No records found" for several reasons:
| Reason | What to Do |
|---|---|
| Data entry delay | Wait 24-48 hours and search again |
| In local jail | Call local jails where arrest occurred |
| Name spelling differs | Try alternate spellings and name variations |
| Recently transferred | Call ERO at 1-888-351-4024 |
| Minor (under 18) | Contact ORR at 1-800-203-7001 |
| Released | Check if released in past 60 days |
Step 4: If Still Not Found
Check Local Jails
Before transfer to ICE custody, people are often held in local jails:
- Find local jails near the arrest location
- Call each jail and ask if person is in custody
- Check county sheriff websites for inmate lookup
- Ask about ICE holds - the jail may know if ICE has a detainer
Contact ICE Field Office
Find your local ICE ERO Field Office:
- ICE Field Office Locator
- Call and request a detention status check
- Provide all information you have
Contact an Attorney
Immigration attorneys can:
- File formal inquiries with ICE
- Access case information through EOIR
- Enter a notice of appearance to receive case updates
- Visit detention facilities
Step 5: After Locating Your Loved One
Immediate Actions
- Contact the facility - Get visitation and communication information
- Set up phone account - Most facilities use Securus or GettingOut
- Find an attorney - Start looking for legal representation immediately
- Gather documents - Start collecting evidence for their case
Important Information to Obtain
- [ ] Hearing date and location (if scheduled)
- [ ] Bond eligibility and amount (if any)
- [ ] Facility rules for visitation
- [ ] How to send money
- [ ] Attorney visiting hours
Special Situations
Unaccompanied Minors
Children under 18 arrested without a parent are transferred to ORR (Office of Refugee Resettlement):
- ORR Hotline: 1-800-203-7001
- Website: acf.hhs.gov/orr
Family Units
Families may be held together at Family Residential Centers:
- Berks Family Residential Center (PA)
- South Texas Family Residential Center (TX)
- Karnes County Residential Center (TX)
Medical Transfers
If your loved one was hospitalized:
- Call the detention facility for information
- They may be under guard at a local hospital
- Medical transfers are not always updated immediately in ODLS
Troubleshooting Common Issues
"I searched but got wrong person"
- Verify you have the correct A-Number
- There may be multiple people with the same name
- Try adding date of birth to narrow results
"Name spelling is wrong in the system"
- Officers may misspell names during booking
- Try common variations:
- With/without accents (García vs Garcia)
- Maiden name vs married name
- First/middle name order swapped
- Hyphenated vs unhyphenated
"Person was released but I can't find them"
- Released individuals appear in ODLS for 60 days
- After 60 days, records are removed
- Contact last known facility for release date
- Check if released to ICE supervision (ankle monitor)
Quick Reference
┌─────────────────────────────────────────────┐
│ LOCATE DETAINEE QUICK GUIDE │
├─────────────────────────────────────────────┤
│ │
│ ICE DETAINEE LOCATOR: │
│ Web: locator.ice.gov │
│ Phone: 1-888-351-4024 │
│ │
│ YOU NEED: │
│ □ A-Number (best), OR │
│ □ Full name + DOB + Country of birth │
│ │
│ IF NOT FOUND: │
│ □ Wait 24-48 hours │
│ □ Check local jails │
│ □ Try name variations │
│ □ Call ICE field office │
│ □ Contact attorney │
│ │
│ MINORS (under 18): │
│ ORR Hotline: 1-800-203-7001 │
│ │
└─────────────────────────────────────────────┘